Customer Survey: Licensing Process

1. Did you speak with a SESAC representative prior to signing the SESAC agreement?

Yes No 
(If no, go to question 7)

2. Was your licensing representative professional?

Yes No

3. Were your questions about music licensing answered?

Yes No

4. Were the benefits of obtaining a SESACagreement explained?

Yes No

5. Were you instructed how to complete the license and fee schedule?

Yes No

6. Was the billing schedule explained?

Yes No

7. Was the written correspondence and promotional material you received informative?

Yes No

8. Did you find the website easy to navigate?

Yes No

9. Was the website useful in answering your questions about music licensing and SESAC?

Yes No

10. How could we improve the website?

11. Additional Comments?